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National Service Network

Taking The Headache Out Of Getting A Car Service


The problem with owning a car is there are so many things that can go wrong. I don’t mean just running out of petrol, although that can be a headache! The gauge always seems to read empty when I am in a hurry. The engine light comes on and I panic. Like everything else in life, if I were just a little more organised this would never happen. I thought having the MOT was enough until one day someone pointed out that my tyres were practically down to the canvas! As the old saying goes, an ounce of prevention is worth a pound of cure. So, how to prevent the problems with the car in the first place? It’s simple. Book a car service on a regular basis, at least every twelve months, more often if you are a high mileage user.

Finding the time to take the car to the garage is another problem with owning a car. How to get it to the garage, then get to work, and then return to pick it up in the afternoon? You have to organise someone to follow you down, drive you to work and then drop you back to the garage. I organised a friend once to pick me up on her way to work. I waited, and waited. Finally I called her. She had forgotten me and driven straight to work. It happens.

Thank goodness now for call centre operated networks like NSN. They take the booking for your car service and forward it onto an independent garage in their network. You don’t have to do anything more than book your car service with the customer service team. They even organise a driver to collect your car from your home or work! The call centre monitors the work being done for you, and if any extra work is required, they will contact you to discuss the problem. No additional work is carried out unless you authorise it.

Once your car is ready, the call centre operator contacts you again to organise delivery of your car to home or work. You have to pay the call centre by credit or debit card when the work is completed. They then pay the garage. This ensures that the work carried out is to a high standard, so you can be assured of value for money. Speaking of which, the cost of using a call centre operated car servicing network can save you quite a lot compared with the cost of a manufacturer’s service.

Don’t worry about your warranty being compromised. NSN use OE parts and give you a twelve month/12,000 mile guarantee on all work. If you require an MOT, you can have that done as well during your car service. Your car is returned washed and vacuumed.

In these increasingly busy times, finding someone to organise all the details of your next car service is wonderful. You don’t need to ever have the headache of getting your car serviced if you take the easy option of using a national network of independent garages like NSN for your next car service.

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