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National Service Network

Caught On The Ramp


This phenomenon is not uncommon and most car owners have experienced it at one time or another. You have left your car for a service or it's been picked up by someone from the service center. You are going happily about your daily chores when you get a call from the service center. They tell you your car is on the ramp and they have found a certain part that needs to be replaced. They also tell you how much it's going to cost. This call sends shivers through a person's spine while the mechanic waits for your response.

This does not happen to customers booking through NSN. NSN have the contact with the garage and chaperone the customer throughout the booking journey. NSN call centre have all the cost data at their disposal. The call centre is also made up of mechanics that have a through working knowledge of the car you own.

There are parts of the car that may need to be replaced due to normal wear and tear. There are parts that need to be replaced periodically. There are parts that need to be replaced only after covering certain mileage. Apart from this, a lot will depend on your driving habits and the terrain that you drive the car on. NSN has the staff and expertise to make sure we keep your costs to a minimum.

Getting cheap or second hand replacements are a temporary fix and not a permanent solution. If you want your car to remain reliable, get the genuine or equivalent parts, don’t try and cut corners. NSN only use OE parts that will not invalidate your warranty. All work also comes with a 12’000 mile / 12 month national guarantee.

Modern day cars are quite complex when compared to their predecessors. Processing chips and computers are now being extensively used in cars. Some cars require a manufacturer's diagnostic kit to trace a fault. NSN knows which service center is equipped to handle each type of car.

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